1. Introduction

Solairo Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: name, username, or similar identifier
• Contact Data: email address, telephone number
• Technical Data: IP address, browser type, operating system
• Usage Data: information about how you use our website
• Marketing and Communications Data: your preferences in receiving marketing

3. How We Collect Data

We collect data through:

• Direct interactions (forms, emails, account registration)
• Automated technologies (cookies, server logs)
• Third parties (analytics providers, payment processors)

4. Legal Basis for Processing

We rely on the following lawful bases:

• Consent
• Performance of a contract
• Legal obligation
• Legitimate interests

5. How We Use Your Data

We use your personal data to:

• Provide and maintain our website
• Manage user accounts
• Process transactions
• Communicate with you
• Improve our services
• Comply with legal obligations

6. Data Sharing and Disclosure

We may share your data with:

• Service providers and partners
• Regulatory authorities
• Legal advisors

We ensure all third parties respect your data and comply with applicable laws.

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Your Legal Rights

Under UK GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at: [Insert Contact Email]

11. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Solairo Limited
Bespoke Centre, Office 13, Zeals Garth, Hull HU7 4WD
info@solairo.ai

16. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

Website: https://ico.org.uk